Connection Card Pro Help & Documentation

Although this may not require an entire help guide, we do get this question a lot. So, hopefully this is easy to find! :) 

There are two different types of users in Connection Card Pro: Admin Users and Personal Hub Users. 

(There are also "Kiosk-Only Users" used simply for logging into the Kiosk without access to any administrative areas, but that's a side note.) 

Admin Users
Admin Users have access to the admin areas of Connection Card Pro, based on their assigned user role. User roles can be modified to grant certain permission to certain types of users by going to Account > Admin User Roles. Read more about user roles here. 

Admin users automatically have access to the personal hub. The same credentials will be used across the system for logging in to the admin area, the personal hub, or the mobile app. When an admin user logins in, even if logging in on the personal hub login page, they will usually be directed to the admin area. This can be changed in your settings. By clicking on your profile image on the top right corner of the admin area and clicking "My Settings".  Near the top, choose an option for Default Home Page. 

A separate invite to the personal hub is not required for any who has already been added as an admin user. 

When logged in as an admin user, you can get to your personal hub at any time by clicking on your profile image on the top right corner and clicking "My Personal Hub". 

Personal Hub Users
Anyone else, who is not an admin user, can be granted access to the personal hub by inviting them to the personal hub. Based on your personal hub settings and security and access settings, they can also create their own personal hub account. 

Personal Hub Users primarily have access to manage their own information. They may have access to the member directory if enabled and based on the settings that you've set up. 

Personal Hub users do not have access to the admin areas or any administrative tools or data.