Connection Card Pro Help & Documentation

Last Updated: Jul 28, 2023 11:41 AM

Online Giving through the HUB

Connection Card Pro makes giving easy for your donors through our online giving platform, with several ways to give. Giving is easy from their personal HUB! Your donors can give a one-time gift or set up recurring giving with the date they would like the recurring giving to start, select from your list of designations where they would like their donation to go. They can also select if they would like to increase their donation to cover the processing fee, helping your organization! They have the option to give through ACH (in the U.S. only) or credit card.

Any donations given online through the HUB will be automatically recorded in their profile page under their “Giving” tab, and automatically recorded in your ledgers, making less work for you!

Giving in their Personal Hub

See our help docs on Setting up your Personal Hub Settings or go to Communications > Settings > Hub & App Settings.

Use your subdomain shown in Communications > Settings > Organization Profile towards the bottom of the page to add access to your Hub Portal from your website, giving your members and donors quick access to the giving platform to give.

You can also integrate our secure donations widget directly onto your website in minutes with only minimal knowledge of HTML!

How to Change Recurring Giving Amount or Frequency

Directions for your Donors:

• Log into your personal hub or Create a log in if this is your first time.

• Click on the Giving Tab in your Hub.

• Click on “View” for your last recurring donation.

• Click Edit to make changes to the amount or frequency and click “Update Gift”.

You can also see your past giving history and receipts under the giving tab.

Individual giving and Recurring giving can also be done or set up through your giving link or the app. The Hub is where you can make changes to your recurring giving and see your receipts from past giving.

If you still have questions or require additional help, please contact our support team by clicking on the Help button > Contact Support.
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