Connection Card Pro Help & Documentation

Last Updated: Feb 7, 2024 9:24 AM

Personal Hub Portal Set-Up

Connection Card Pro’s Personal Hub is a secure portal that makes access easy for you and all of your members for Giving Online & setting up Recurring Gifts, Signing up for Groups, Registering for Events, Viewing your Organization’s Calendar of Events, and Seeing what Groups and Crews they are already connected to!

Members can login to an easy-to-use interface to manage their connection to your church or ministry. The Hub is a great way to keep your members connected and up to date on events!

The Personal Hub can be branded to your organization and is accessible from your organization's subdomain.  You set what you want members to see and have access to in the Hub and the Connection Card Pro mobile app.

To set up your Personal Hub for your members to use and make it your Organization's Hub, go to Communications > Settings > Hub & App Settings.

Here is where you can enable your Hub, and then enable the features you want to be shown in the Hub.

After you have gone through and completed all the settings you desire, click on Save to save your settings.

Branding your organization for the Personal Hub and other public facing pages including events, donations, forms, etc. can be done in Communications > Settings > Organization Profile.  Here you will also find your subdomain link to add to your website for easy and quick access to their Hub portal from your website.

Note: Allowing your members to self manage their Hub account means they will only be able to edit/change their personal information which will then update your records for them also, such as a change of address, phone number or email, along with adding their birthdate and t-shirt size. They can also update their password here. That is the only information they can edit in the Hub! To edit their address or other personal contact info, in their hub have them click on their pic icon at the top right corner.

If you still have questions or require additional help, please contact our support team by clicking on the Help button > Contact Support.
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